FAQs
What is the delivery time?
Our stock is located in France. Your package will be sent the same day if your order is placed before 12:00. Otherwise, it will be sent the day after.
The delivery time is between 2 and 4 days for France and between 4 and 8 days for other countries.
What is the price of the delivery in France?
For a purchase above 150€, the delivery is free.
For more details, don't hesitate to look at our Shipping page which will guide you.
What if one of the plates breaks in the package during shipping?
Our packaging is designed to minimize breakage. However, if you are unfortunate enough to have a broken plate, you can send us an email with a picture of the broken product and we will send it back to you at no extra cost.
Can I track the status of my order?
Yes, an automatic link will be sent to you as soon as your order has left our warehouse.
Are your plates dishwasher and microwave safe?
Yes, they are.
Can I return a product?
Yes, just contact us to make the return and we will tell you how to proceed.
I am a professional, can I work with you?
Of course. Contact us directly to order our products or to develop a specific range for you.